One customer, four versions
In the ERP it's ROSSI MARIO SRL, in the CRM Mario Rossi, in the online store an email address, in a spreadsheet a VAT number. To an agent, those are four different customers.
AI strategy · Agents · Ontology & memory
AI only works when it knows your business.
Hubgentic helps SMEs and startups take AI from demo to production: a strategy with clear priorities, agents built on your real data and, coming soon, the ontology and memory layer that makes them reliable.
Free 30-minute call · in English or Italian
The problem
AI agents don't fail because of the model. They fail because they don't know your data.
Every company keeps the same information in several systems, written in different ways. People connect the dots from experience. Agents can't.
No memory
Every conversation starts from scratch: the agent doesn't know what was promised, decided or already solved last week.
No traceability
When an agent answers, nobody knows which system the data came from. That isn't good enough for internal controls, the EU AI Act or your customers' trust.
What we do
We make your business readable by AI. Inside and out.
Inside, so your agents work on consistent data. Outside, so ChatGPT and other assistants find and recommend you. Four services, available today.
AI strategy
From “we should do something with AI” to a plan with priorities, costs and expected returns.
- Assessment of processes, data and skills
- Use-case map, ranked by impact
- Build-vs-buy decisions and vendor selection
- Data governance and EU AI Act readiness
- Workshops for leadership and teams
Startup advisory
A part-time Head of AI, until you need a full-time one.
- Architecture and model selection
- Data strategy and defensibility
- Inference costs under control
- Technical review ahead of a funding round
Agents in production
Agents for customer service, back office and sales, built into your systems rather than beside them.
- Integration with ERP, CRM and e-commerce
- Quality tests and metrics before go-live
- Human oversight where it matters
- Continuous monitoring after launch
AI assistant visibility
Make sure ChatGPT, Perplexity, Gemini and Claude describe your business correctly, and recommend it.
- Audit of what AI says about you today
- Structured data and machine-readable content
- Benchmark against competitors
- Ongoing monitoring
How we work
Short steps, measurable results.
No endless projects. Every phase has a scope, a timeline and a price agreed before we start.
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Intro call
We learn where you are and what you want to achieve. If AI isn't the right answer, we'll tell you.
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Assessment
We review your processes and data, find the best use cases and deliver a prioritised roadmap with estimates.
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Pilot
We put one use case into production on real data, with success metrics agreed up front.
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Scale
We extend to more processes and train your team so it can run on its own.
Coming soon
The platform
Ontology and memory for your agents.
We're building the missing layer between business systems and AI agents. Hubgentic connects your ERP, CRM and databases without moving the data, recognises the same entities across systems, keeps their memory and shows where every piece of information comes from.
A shared ontology
One model of customers, suppliers, products and contracts, independent of the software you use.
Entity resolution
The same customer is recognised even when names, codes and emails don't match, with an explicit confidence score.
Memory for agents
Facts, decisions and interactions stay available over time, with permissions set per source.
Field-level provenance
Every answer cites the system, record and field it came from. Ready for audits.
Your data stays put
Sources are queried in real time: no copies, no migrations.
Open to your agents
Connects to the agents you already use through an API and MCP, the open standard for connecting AI models to tools and data.
We're selecting a small group of pilot companies to build it with. Access by invitation.
Customer
Rossi Mario S.r.l.
3 sources
- Legal name
- ROSSI MARIO SRLERP
- VAT number
- IT01234567890ERP
- m.rossi@rossisrl.itCRM
- Last order
- #1042 · out for deliveryE-commerce
Same entity · VAT number + legal name
0.97
Memory
- 12 OctAsked for a volume discount, under review
- 28 OctPrefers to be contacted by email
Who it's for
For teams that want results, not demos.
SMEs
Manufacturing, distribution and services: companies with data spread across ERP, CRM and spreadsheets that want a measurable return.
Early-stage startups
Pre-seed and seed teams building AI products who want sound technical decisions from day one.
Regulated industries
Finance, insurance and healthcare: where every agent answer must be explainable and auditable.
Based in Italy, working with companies in Italy and abroad. In English or Italian, remotely or on site.
How we think
Four commitments, in writing.
Measurable results
Every project starts from agreed metrics. If we can't measure it, we don't do it.
Vendor-independent
We recommend the technology that fits you best, even when it isn't ours.
Your data stays yours
Least access necessary, no unnecessary copies, GDPR-compliant.
Clarity
Fixed prices, clear timelines, no jargon.
Frequently asked questions
How much does it cost?
The intro call is free. The assessment and the pilot have a fixed price, set after the first call based on scope. No surprises at the end of the month.
Do we need to move or migrate our data?
No. We work with the systems you already use. The platform queries your sources in real time without copying them.
We're a small company. Does this make sense for us?
Often, yes: smaller companies have shorter processes and faster decisions, and one well-chosen use case can pay for itself quickly. On the call we'll work out together whether there's a clear return. If there isn't, we'll tell you.
When will the platform be available?
It's being built with a small group of pilot companies. Request early access and we'll be in touch when new places open.
How do you handle the EU AI Act?
We help you classify your use cases, document them and put traceability and human oversight in place where required. For the legal side we work alongside your advisers.
Do you work outside Italy?
Yes. We work in English and Italian, remotely and on site when needed.
Contact
Let's talk.
Tell us where you are and what you want to achieve. A person, not a bot, will get back to you.
What happens next
- We read your request.
- We suggest a time for a 30-minute call.
- If there's a concrete use case, we send you a fixed-price proposal.
Prefer email? info@hubgentic.ai